Privacy Policy

Who we are

Eye Vet Club is part of Insight Veterinary Education. This policy explains how we handle personal information collected through this website. For privacy questions, contact us at info@insightvet.co.

Information we collect

Depending on how you use the website, we may collect:

• Your email address when you request a guide or sign up for updates.
• Information you provide when you contact us.
• Limited technical and usage information, such as pages visited and device or browser type, if website analytics are enabled.

How we use your information

We use personal information to:

• Send requested resources and related Eye Vet Club updates.
• Respond to enquiries and provide support.
• Operate, secure and improve the website and our services.
• Meet our legal and regulatory obligations.

We rely on your consent where you have asked to receive email updates. We may also process information where necessary for our legitimate interests in operating and improving Eye Vet Club, or where required by law. You can withdraw consent or unsubscribe from marketing emails at any time.

Who we share information with

We may use trusted service providers to run the website and deliver emails, including our email platform, MailerLite. If analytics are enabled, we may use Plausible Analytics to understand how the site is used. We may also disclose information to professional advisers or public authorities where legally required. We do not sell your personal information.

International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place, such as approved contractual protections.

How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected, including legal, accounting and security requirements. Email subscription information is kept until you unsubscribe or it is no longer needed.

Cookies and analytics

The website may use essential technology needed for it to function. If we enable analytics or other non-essential cookies or similar technologies, we will provide appropriate information and ask for consent where required.

Your rights

Depending on the circumstances, you may have the right to access, correct, erase or restrict the use of your personal information; object to certain processing; receive a portable copy of information you provided; and withdraw consent. To exercise a right, email info@insightvet.co. We may need to verify your identity before responding.

Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

External links and changes

Our website may link to third-party services with their own privacy policies. We may update this policy as our services or legal obligations change. The latest version will always appear on this page with its updated date.