Membership Terms, Clinical Disclaimer and Community Guidelines

"Eye Vet Club" or "the Club" means the private online community operated by us on the Skool platform, together with all associated content, lectures, webinars, journal club materials, case discussions, downloadable resources, forums and live sessions.

"Member", "you" means any individual granted access to the Club.

"Contributors" means our owners, directors, employees, administrators, moderators, lecturers, guest speakers, subject experts and any other member who posts content or comments within the Club.

"Treating veterinarian" means the veterinary surgeon or veterinarian with direct clinical responsibility for the patient under discussion, in whichever country they practise.

"Content" means any information, opinion, image, video, recording, document, comment, case discussion or other material made available within the Club by any person.

"Your regulator" means the veterinary registration or licensing authority governing your practice, for example the RCVS in the United Kingdom, the relevant state or territory veterinary board and AVBC in Australia, the relevant state veterinary medical board in the United States, the Veterinary Council of India, the relevant competent authority in an EU member state, or the equivalent body in your country.

Contributors are registered to practise in specific countries only and are not registered, licensed or authorised in every jurisdiction from which members participate. Nothing said or written within the Club is intended as, or should be construed as, the practice of veterinary medicine, surgery or telemedicine in the member's jurisdiction, or as an act requiring local registration or licensure there. Members must not represent to clients, employers, insurers or regulators that a patient has been assessed, reviewed or reported on by a specialist through the Club.

Members should be aware that in some jurisdictions the law restricts veterinary advice on a specific patient to a veterinarian who has personally examined that patient. Where that applies to you, Club discussion cannot satisfy that requirement.

Membership is open to qualified veterinarians, registered or qualified veterinary nurses and technicians, veterinary students and other veterinary professionals as we determine from time to time. You must be at least 18 years of age. We may ask you to verify your professional registration or student status and may suspend access pending verification.

Membership is personal to you. Login credentials must not be shared, transferred, sold or used by more than one individual. Practice wide, group or multi user access is available only under a separate written agreement with us. Where we reasonably believe an account is being shared, we may suspend or terminate it without refund.

Members are responsible for ensuring that their participation in the Club, and their clinical practice, comply with the law and professional regulation of their own country. We do not represent that the Club or its Content is appropriate, permitted or lawful in every jurisdiction, and we may decline or withdraw membership where local law makes provision of the service impractical or unlawful, including under applicable sanctions or export control rules.

Fees and currency. Membership fees, billing frequency and any included or excluded features are set out at the point of purchase. Fees are stated in US dollars (USD) and are payable in advance. Your bank or card issuer may apply conversion charges, which are your responsibility.

Taxes. Fees are inclusive of Australian GST where Australian GST applies. Supplies to members outside Australia are generally treated as GST-free exports. Fees are stated exclusive of any sales tax, VAT or withholding tax applicable in your own country. Where we or the Skool platform are required to collect such tax, it will be shown at checkout. Where you are required to account for tax locally, that is your responsibility.

Payment processing. Payments are collected through the Skool platform and its payment processors. We do not store your card details.

Renewal. Membership renews automatically at the end of each billing period at the then current rate unless cancelled before the renewal date.

Cancellation. You may cancel at any time through your Skool account settings. Cancellation takes effect at the end of the current billing period. You retain access until that date. We do not provide pro rata refunds for partial periods.

Refunds. We offer a 14 day refund window from your first purchase of membership. Renewals are not refundable. Australian Consumer Law does not provide a general cooling off period for online purchases, but consumers in some countries, including the United Kingdom and the European Union, have statutory withdrawal rights that cannot be excluded. Where such rights apply to you, they are unaffected by this clause. Nothing in this section limits your rights under the Australian Consumer Law consumer guarantees (see section 12).

Price changes. We may change membership fees. We will give at least 30 days' notice before a change takes effect for existing members, and you may cancel before renewal if you do not wish to continue at the new rate.

Changes to the offering. Content, features, session frequency and contributor line up may change over time. We do not guarantee that any particular lecture, series, speaker or feature will remain available.

Termination by us. We may suspend or terminate membership immediately for breach of these terms, for conduct that damages the Club or its members, or for non payment. Where we terminate without cause, we will refund the unused portion of any prepaid period.

Members must exercise independent professional judgement at all times and should verify any information before applying it to a patient.

Members should assume that clinical guidance offered within the Club may not transfer directly to their own country. Drug names, concentrations, formulations, licensing status, availability, legal classification, permitted routes of supply, surgical norms, referral pathways, diagnostic thresholds and welfare legislation all vary between jurisdictions and change over time. A product routinely used in one country may be unavailable, unlicensed or unlawful in another. Members are responsible for checking current data sheets, formularies, import rules and local regulations before acting.

Our Privacy Policy at www.eyevetclub.com/privacy sets out in full how we collect, use, share and store personal data, the lawful basis for each use, how long we keep it and what rights you have. It forms part of these terms.

In summary: we are Insight Veterinary Education Pty Ltd, an Australian company, and we handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Where we offer the Club to members in the United Kingdom or the European Economic Area, we also comply with the UK GDPR and EU GDPR as applicable. Members in those regions have rights of access, correction, erasure, restriction, portability and objection, and the right to complain to their data protection authority. Members elsewhere may have equivalent rights under local law and may exercise them by contacting us at info@insightvet.co.

The Club is hosted on Skool, a third party platform based in the United States, and we operate from Australia. Your personal data is therefore stored and processed outside your country of residence, including in Australia and the United States. Australia is not the subject of a United Kingdom or European Union adequacy decision.

Where personal data is transferred from the European Economic Area, we rely on the Standard Contractual Clauses approved by the European Commission. Where personal data is transferred from the United Kingdom, we rely on those clauses together with the International Data Transfer Addendum issued by the UK Information Commissioner. These safeguards apply to the transfer, and we do not rely on your acceptance of these terms. You may request a copy of the relevant safeguard by emailing info@insightvet.co. Full details are in our Privacy Policy.

Skool processes your data under its own terms and privacy policy, and we are not responsible for Skool's processing, security or availability.

Content made available within the Club, including lectures, slides, recordings, written resources, protocols, cheat sheets, images and branding, is owned either by us or by the individual Contributor who created it, and is protected by copyright under Australian law and under the international copyright conventions applying in your country.

Where Content is owned by a Contributor rather than by us, we hold a licence permitting us to make it available to members through the Club. In either case, your rights as a member are the same, and are set out below.

Membership grants you a limited, personal, non exclusive, non transferable, revocable licence to access and use that Content for your own professional development and internal clinical reference only.

The Club may include guest speakers, external links, product references, equipment discussion and third party materials. These are provided for information only. We do not endorse, warrant or accept responsibility for third party content, products or services, or for any transaction you enter into with a third party.

Where a Contributor has a commercial relationship with a company whose products are discussed, we expect that relationship to be declared. We cannot guarantee that every such interest is disclosed.

The Club is provided on an "as available" basis. We do not warrant uninterrupted or error free access. Access depends on the Skool platform and on your own internet connection, and may be interrupted for maintenance, technical failure or matters outside our control. Interruptions do not entitle you to a refund unless access is unavailable for a materially prolonged period.

Live sessions are scheduled in Sydney and London time zones and will not suit every time zone. We aim to make recordings available to all members, but we do not guarantee that any given session will be recorded, that recordings will be published within a particular period, or that live attendance will be possible from your location.

Members remain responsible for maintaining appropriate professional indemnity insurance and any other insurance required for their clinical activities in their own country. Membership of the Club and participation in its discussions do not provide indemnity cover and do not transfer clinical responsibility to us or to any Contributor.

Members should also be aware that their own indemnity policy may not cover advice acted upon from an unofficial or informal source, or advice originating outside their jurisdiction. Checking that position with your insurer is your responsibility.

To the extent permitted by law, you agree to indemnify us and our Contributors against any claim, loss, cost or expense arising from your breach of these terms, your posting of material without appropriate consent or anonymisation, or your clinical decisions.

Changes to these terms. We may update these terms. Material changes will be notified to members through the Club or by email, and will take effect 30 days after notice. Continued use of the Club after that date constitutes acceptance.

Language. These terms are provided in English. Any translation is for convenience only and the English version prevails.

Severability. If any provision is found unenforceable in your jurisdiction, that provision applies to the maximum extent permitted there and the remainder continues in force.

No waiver. A delay or failure to enforce any provision does not waive our right to do so later.

Assignment. We may assign or transfer these terms to a successor entity, including on a reorganisation, incorporation of a joint venture, or sale of the business. You may not transfer your membership.

Entire agreement. These terms, together with our Privacy Policy and any purchase terms presented at checkout, form the entire agreement between us in relation to your membership.

Disputes. Before commencing proceedings, both parties agree to attempt in good faith to resolve any dispute by direct discussion, and to allow at least 30 days from written notice of the dispute for that discussion. This does not prevent either party seeking urgent interim relief.

Governing law. These terms and any dispute arising from them are governed by the law of New South Wales, Australia, and the courts of New South Wales, Australia, have non exclusive jurisdiction. Where mandatory consumer protection law in your country of residence gives you the right to bring proceedings locally or applies protections that cannot be contracted out of, that right and those protections are unaffected.

By accessing Eye Vet Club, posting a case, participating in discussion, attending a session or using any information made available through the Club, you acknowledge that you have read, understood and accepted these Membership Terms, the Clinical Disclaimer and the Community Guidelines set out above.

Questions about these terms should be directed to info@insightvet.co.